Last updated: September 2, 2026
Who We Are
Peezy 3D Prints operates this online store. Questions about this Privacy Policy or requests concerning personal information may be submitted through our Contact Us page or emailed to michael@peezy3dprints.com.
Information We Collect
When you browse our store, create an account, submit a contact form, or place an order, we may collect information including:
- Name
- Email address
- Telephone number, when provided
- Billing and shipping addresses
- Account username and password in encrypted form
- Products viewed or purchased
- Order details and order history
- Material, color, team, and other customization requests
- Contact-form messages and related information
- IP address, browser information, and device information
- Shipping selections and tracking information
- Payment status and transaction identifiers
We do not directly receive or store complete credit or debit card numbers. Payment information is securely processed by PayPal and its payment services.
How We Use Information
We use personal information to:
- Process and fulfill orders
- Produce customized and made-to-order products
- Calculate shipping rates
- Arrange shipping or local pickup
- Process payments, refunds, and payment disputes
- Send order confirmations, status updates, tracking information, and customer-service messages
- Respond to product and order questions
- Create and manage customer accounts
- Detect fraud, abuse, and security threats
- Maintain business, tax, accounting, and legal records
- Improve the operation and reliability of the store
Information Shared with Service Providers
We share information only as needed to operate the store, process orders, and provide requested services.
Information may be shared with:
- PayPal and its payment partners for payment processing, fraud prevention, and payment support
- Shippo and available shipping carriers, including USPS, UPS, and other selected carriers, for rate calculation, label creation, delivery, and tracking
- Zoho Mail for sending and receiving transactional and customer-service email
- FluentSMTP for routing WordPress email through our configured mail service
- Fluent Forms for collecting and storing contact-form submissions
- WooCommerce and WordPress service providers necessary to operate and secure the website
- Government agencies, courts, professional advisers, or other parties when disclosure is required by law or reasonably necessary to protect legal rights
We do not sell or rent customer personal information.
Third-party services process information under their own privacy policies and terms.
Cookies
Our website uses cookies and similar technologies necessary to:
- Maintain shopping-cart contents
- Operate checkout
- Remember account sessions
- Keep customers signed in when requested
- Support payment processing
- Provide security and prevent fraud
- Save customer preferences
Third-party payment services may also use cookies or similar technologies when their payment features appear on the website.
Customers may block cookies through their browser, but doing so may prevent the cart, account, checkout, or payment features from working properly.
Customer Accounts
Customers who create an account may view and update certain information through the My Account page. Website administrators can access account information when needed to operate the store, fulfill orders, provide support, or maintain security.
Contact Forms and Messages
When a customer submits a contact form, we collect the information entered in the form, including the customer’s name, email address, message, and any product or order information provided. We use this information to respond to the request and maintain relevant customer-service records.
Please do not submit payment-card numbers, passwords, Social Security numbers, or other unnecessary sensitive information through the contact form.
How Long We Retain Information
We retain order and transaction records for as long as reasonably necessary for order fulfillment, customer service, accounting, tax, dispute resolution, fraud prevention, and legal compliance.
Customer account information is retained while the account remains active or as otherwise necessary for legitimate business and legal purposes. Contact messages are retained as reasonably necessary to respond to requests and maintain customer-service records.
Some information may remain in backups for a limited period after it is removed from the active website.
Data Security
We use reasonable administrative and technical measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed completely secure.
Customers are responsible for keeping account passwords confidential and should contact us if they believe an account has been accessed without authorization.
Your Privacy Choices and Rights
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information we maintain about you.
Some information cannot be deleted when it must be retained for order processing, accounting, tax, fraud prevention, dispute resolution, security, or other legal obligations.
To submit a privacy request, use our Contact Us page or email michael@peezy3dprints.com. We may need to verify your identity before completing a request.
External Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy when our store, services, or legal obligations change. Updates will be posted on this page with a revised “Last updated” date.